Privacy Policy

1. Introduction

WOLK360 Construction LLC (“we,” “our,” or “us”) operates https://wolk360.com/. This policy explains how we collect, use, and protect your information when you visit our site or use our construction services. We prioritize your privacy and comply with standard data protection practices for digital advertising and mobile communications. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: Name, email address, and phone number provided when you request a quote, book a consultation, or contact us.
• Usage Data: We use cookies, Google Analytics, and tracking pixels to monitor site traffic and the effectiveness of our Google Ads and Google Local Services Ads (LSA). This may include your IP address, browser type, and pages visited to improve your user experience.
• Mobile Data: If you opt-in to text messaging, we collect your mobile number and your record of consent.

3. How We Use Your Information

• Service Delivery: To provide quotes, schedule site visits, and manage construction projects.
• Ad Optimization: To refine our Google Ads targeting and ensure we are reaching relevant local customers.
• SMS Communication: To provide project updates, reminders, and service alerts if you have opted-in to mobile messaging.

4. SMS Opt-In Details

Users may opt in to receive SMS communications from WOLK360 Construction LLC by visiting https://wolk360.com/contact/ and submitting the website contact form. To opt in, users must provide their phone number and manually check a consent checkbox on the form. Consent checkboxes are unchecked by default and must be actively selected. Consent to receive SMS messages is not a condition of purchase or service.

Users who opt in may receive messages related to service inquiries, appointment confirmations, appointment reminders, project updates, and follow-up communications. Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP to any message received. For assistance, reply HELP or contact us at jonathan@wolk360.com.

5. Sharing Your Information & SMS Compliance

We do not sell, rent, or lease your personal data. We share information only in the following ways:

• Ad Platforms: Data collected via Google tags is shared with Google to optimize ad delivery.
• Service Providers: We use third-party tools (like GoHighLevel) to manage communications. These partners are strictly restricted from using your data for any other purpose.
• SMS Data Privacy: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security and Handling

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time. To exercise these rights, please contact us at jonathan@wolk360.com.

8. Contact Information

WOLK360 Construction LLC 3901 Barrett Dr #205 Raleigh, NC 27609 Email: jonathan@wolk360.com